Cool Kiwi Company Ltd & Masonry Veneer Systems Ltd
Installation & Maintainence

Installation & Maintainence


Full service design, manufacture, and installation requires four visits to site, and is generally uneconomic for single residential sail installations.

Home Sails

All shadesails expected to be durable must be made to measure after restraint points are installed on site.

We offer a DIY custom-made service and can supply all hardware in stainless steel, including tensioning devices and rigging and screws.

Our sails are tensioned to between 250-400kg, and we require anchor points to be able to resist at least 500kg of pull depending on site and location.

Shade Sail Care and Maintenance Instructions

Our shadeclothes of choice are made from High Density Polyethylene, and combine Ultra Violet (UV) stabilisers and colour additives.

Your shade sail canopy should be installed firm and tight so as to reduce wind flap in the shade fabric. Shade fabric that is loose and sloppy will cause premature failure due to mechanical breakdown. This is not UV breakdown and is not covered by the warranty. The shade sail will require periodic maintenance to ensure that the shadecloth fabric remains tight.

Your shadecloth canopy may become dirty over time. Care should be taken to avoid chemicals that may contain bleach, or other agricultural chemicals containing Sulphur and or Halogens (Chlorine, Bromine). These Chemicals may attack the UV stabilisers within the Shadecloth, thus reducing the life of the product and negating the warranty.

When cleaning the shadecloth, we recommend the use of a mild dish washing liquid with the use of a low pressure water hose and a soft scrubbing brush. We do not recommend the use of high pressure water, to blast the fabric clean.

The following list of chemicals that may cause the chemical breakdown of the UV stabilisers are only some examples and not an exhaustive list, such chemicals may include: pesticides, metals, metal oxides and metal salts, all halogens and chemical compounds containing halogens or sulphur in all of their oxidation states.

Care should be taken to avoid exposure to any petrochemical or petroleum based product

The fabric warranties do not cover damage caused by storms, hailstorm, earthquake, mechanical damage done by birds or other animals, fire, lightning etc. Again this is not an exhaustive list and it is for reference only.

If you remove the shade sail over winter, ensure that it is stored away from rats and mice, preferably stored in a protective bag.